Testimonials

Ben has completed a few jobs for us now – first class. So helpful, knowledgeable and his and his team’s customer service/care skills are utterly outstanding. We would definitely recommend Ben without hesitation

Highly recommend Ben! He came to service my boiler and fix the shower- friendly, efficient, and clearly top of his game.

Thanks very much! Will definitely use loaders services again

Great boiler service from Ben today. Friendly and efficient. Will definitely use him again in future

Had to install new stopcock managed to squeeze me in a earlier slot and did a quick and great job with no hassle. Proper professional. Thanks for the help

After being messed about by other local heating companies i contacted Ben regarding my gas boiler service he responded straight away and was very friendly and helpful and carried out a fantastic job at a competitive price i will deffo be using again thank you!

Ben fitted a new washer / dryer for us. He managed to fit us in at the last minute, and took extra care with our new machine when fitting as well as making sure everything was working ok before leaving. Very friendly, tidy and professional. Would definitely recommend.

Professional friendly service. Paperwork sent through same day, very efficient. Would happily use again.

Ben was very helpful with servicing my boiler, replied quickly and did an excellent job, he was very friendly and informed me of what he was doing and why. Would recommend!

Ben, Shamack and Max did a fantastic job on a complete bathroom refit. The results were excellent and they worked all Sunday to finish within the quoted time!

Outstanding service from start to finish, messages answered promptly and professionally. Will definitely be calling Ben for any future work that is needed.

Ben did a fantastic job. I wanted new kitchen and bathroom taps installed and a new bath screen and he was very efficient. The jobs were done in no time and all looks great. I highly recommend.

Ben was prompt to reply to my messages and gave me a quick price and availability as to what I could expect. He arrived when he said he would and nothing was too much trouble. He disconnected and removed two old fire places and kept everything very tidy too. I can highly recommend Ben.

We have just had a complete new heating system installed by Ben and his team. Installation of a new boiler, pipe work and radiators throughout our property. The professionalism and politeness of all the guys were exceptional from start to finish. We would without a doubt highly recommend Ben, Max, Liam and Gary. Thank you very much for making a big job stress free. Kay & Robert, Hethersett

Ben has done a fantastic job for me today. No cleaning up after him and price as quoted no hidden extras. Will definitely use him again.

Ben was prompt to reply to my messages and gave me a quick price and availability as to what I could expect. He arrived when he said he would and nothing was too much trouble. He disconnected and removed two old fire places and kept everything very tidy too. I can highly recommend Ben.

Ben did a fantastic job. I wanted new kitchen and bathroom taps installed and a new bath screen and he was very efficient. The jobs were done in no time and all looks great. I highly recommend.

Outstanding service from start to finish, messages answered promptly and professionally. Will definitely be calling Ben for any future work that is needed.

Ben and his colleague replaced our heating system and shower units today. We are thoroughly impressed with the work overall but especially the care to detail in terms of tidying up after themselves and even calling in someone to help alter our shelving units, going above and beyond truly. Even with a few miscommunications and delays they stuck with us and helped to keep our home warm. Thank you. Would recommend and use again absolutely

Ben, Shamack and Max did a fantastic job on a complete bathroom refit. The results were excellent and they worked all Sunday to finish within the quoted time!

Ben was very helpful with servicing my boiler, replied quickly and did an excellent job, he was very friendly and informed me of what he was doing and why. Would recommend!

Professional friendly service. Paperwork sent through same day, very efficient. Would happily use again.

Ben fitted a new washer / dryer for us. He managed to fit us in at the last minute, and took extra care with our new machine when fitting as well as making sure everything was working ok before leaving. Very friendly, tidy and professional. Would definitely recommend.

After being messed about by other local heating companies i contacted Ben regarding my gas boiler service he responded straight away and was very friendly and helpful and carried out a fantastic job at a competitive price i will deffo be using again thank you!

Had to install new stopcock managed to squeeze me in a earlier slot and did a quick and great job with no hassle. Proper professional. Thanks for the help

Well recommend repaired me mums gas pipe and fitted her cooker will use again

Great boiler service from Ben today. Friendly and efficient. Will definitely use him again in future

very professional and will always do there best to fit you in, thanks guys for fitting us in so close to Christmas.

Highly recommend Ben! He came to service my boiler and fix the shower- friendly, efficient, and clearly top of his game.

Thanks very much! Will definitely use loaders services again

Ben and Max are great. Originally came to our rescue with a leaking pipe after being recommended, made quick work of repairing the leak and sorting the pipe work.

Recently came to flush our boiler/pipe system as majority of the radiators weren’t working and we have 3 young kiddies to keep warm.

So professional and friendly, particularly with the kids which the lads were more than happy to show what they were doing and let their work be inspected haha

Couldn’t fault them, their work or prices. I’ve passed their details on to friends and family aswell as it is hard to come by a nice, genuine tradesman. Cannot recommend highly enough and will be calling on again when we have a need.

Thank you Ben and Max

Ben has completed a few jobs for us now – first class. So helpful, knowledgeable and his and his team’s customer service/care skills are utterly outstanding. We would definitely recommend Ben without hesitation

Would definitely recommend; did a superb job replacing a worn and leaky stopcock and sorting out water hammer on our kitchen tap. Excellent communication, quick email responses, fast and efficient work and all round nice guy who clearly knows his stuff.

very good n efficient
Good Communication
will deffo recommend

Great guys coming to change my kitchen tap, did an excellent job. I have a nosy 6 year old boy that wanted to watch them and “help if they have questions” and they had such patience with him. Definitely recommend and will call if I need anything else done.

we always use Ben for all of our plumbing work. 10/10 would recommend to everyone. Great service, down to earth fella. fair prices, saved us in an emergency and we’ve used him ever since. if you need a plumber, Call Ben

Prompt response. Easy to work with. will avail of services again.

Would highly recommend these guys! Managed to fit us in on a Saturday to have a new radiator fitted as well as some new valves. The job turned out not to be an easy one for them but they were so nice and very professional. The work they did was excellent! Will deffo be using Loader Plumbing again and will be recommending to friends

Loader plumbing did a great job locating and repairing a leak in bathroom – attended quickly, turned up and great communication – very polite and professional service – highly recommended – will definitely use again for any plumbing work we need doing

Annual boiler service…professional, polite & answered all my questions. 100% recommend!

Super helpful and friendly, very communicative and the whole process felt very professional and straightforward. I wouldn’t hesitate to recommend these guys to anyone needing work done, and I will definitely use Ben and Max again. Thanks!

Would highly recommend to anyone after using there services. Very polite professional and efficient. We are very happy with all the work they carried out for us in our bungalow and would definitely use there services again. Thank you Ben & Max for all your hard work much appreciated

Amazing service ! Couldn’t be happier , Ben responded very quickly and scheduled installation of new radiator straight away!

Highly recommend!

Ben was very prompt with all communication, he was very friendly and done a great job. Would definitely recommend. 5

Ben turned up to price up when he said he would and provided the quote within hours. When realising the pipe was asbestos he sourced the contractor for me and kept me updated along the way. The work he completed was top notch. Really professional service and Ben and his sidekick are really friendly. Will certainly use again. Thanks mate!

Ben did a fantastic job on our small shower room, so much so, we have now lined him up to do other plumbing works in our house. Great service, would highly recommend.

Couldn’t recommend Ben & his company enough, him and his team have done an amazing job, Loader plumbing was recommended to me..Super happy to have found an honest, reliable and professional plumber – thank you

Loader Plumbing Heating and Gas

I was recommended to Ben Loader when I had issues with my oil boilers. He came and resolved the issues, serviced the boilers, worked his magic and got everything working better and more efficiently than it had been.

I would have no reservations in recommending Ben and his team to do any work. Very reliable, which is rare these days, efficient, diligent and very good at his job! So if you need a great plumber and heating engineer get this man on speed dial! Thank you Ben you do a great job!

Really helpful, had a couple of small issues we needed sorting just as we were moving and they helped us get it sorted really quickly. Would recommend.

Fantastic service from Ben in replacing our damaged cold water tank. He came round to quote the day after I first got in touch, came back with a plan promptly and the problem was fixed the following week. All round Ben was polite and friendly, and over 40% less than a previous quote for the same job!

He came recommended by a neighbour who’d had similarly positive experiences, and it turns out the same goes for a few other neighbours and their families, showing that all are happy to recommend!

Sorted us out same day, even though they were really busy. Excellent work. Came recommended and would recommend.

Got recommended from a family member and I will definitely recommend it to others.great friendly service and high quality workmanship.

Ben & team came to install my new en-suite – amazing – very professional & end result was fab. Highly recommend them!

Absolutely brilliant team. We have a beautiful new bathroom and nothing was too much to ask for. All the team worked hard and often late to the night to ensure the job was done to perfection. I would definitely use the team again and would recommend.

We had Ben and his team instal our new boiler. 40 year old boiler removed and a shiner new combi boiler fitted! Ben was helpful from start to finish, pleasant and friendly team. Good communication and tidied up at the end of each day. Will definitely use them again and would highly recommend them 5

brilliant service, very professional and friendly thankyou so much for all of your help

Can’t recommend Ben and his team highly enough! fantastic job from start to finish, worked with us to source the suite and checked that this was all suitable even though we were supplying. Everyone worked so hard and had an eye for detail. Genuine bunch of guys and I would recommend to anyone looking for a complete top notch job

Highly recommend. After messaging due to a plumbing emergency I had, I was greatly relieved when I received a reply from Loader plumbing & heating who were able to fix it within a day. Very reliable and reasonable pricing – simply can’t fault a thing! Thank you again for saving the day.

Brought a new dishwasher today and a well known company couldn’t install it, messaged Loader and plumbing and they came out within a couple of hours and sorted it straight away. Thank you so much! Lovely people who do a brilliant job. Angels!

Brilliant service came same day and sorted problem quickly would definitely call

On again

Brilliant customer service. Efficient, friendly and very knowledgeable. Highly recommended!

Quick response to our emergency, stayed through to the end making doubly sure everything was safe and secure. A first rate service and spotless cleanup before they left. Just like the good old days!

Couldn’t recommend these guys enough! They came out to a leaking and old copper pipe in our kitchen and they replaced the whole thing in just over an hour! very efficient, quick and clean and friendly!

Ben and Max are total superstars. Replaced my 22 year old boiler with a smart new boiler. Such good guys who went out of their way to make sure we were happy. Would recommend to anybody looking for any plumbing needs.

Came out to fix my heating even though he had a really busy day. Was professional and courteous. And best of all, successful! My house is no longer cold!!

I just can’t stop walking in there and having another look. Your work and the work of your contacts is exceptional. I cannot believe it is the same room and that it belongs to me. With the highest regard